Marthens-Advisory
Last updated: 23 October 2025

​

1 Introduction

​

Marthens Advisory respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website (www.marthens-advisory.com) or engage with our consulting and auditing services. By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

​

2 Information We Collect

 

We may collect personal information directly from you or from third parties when reasonably necessary for our business activities. The types of personal information we may collect include:

​

• Full name and contact details (email address, phone number, address)

• Company name, role, and professional details

• Information provided through online forms or enquiries

• Information relating to our services or communications with you

• Website usage data (via analytics tools such as Google Analytics)

 

We do not collect sensitive personal information (such as health data or political opinions).

​

3 How We Collect Information

 

We collect personal information when you:

​

• Submit an enquiry via our website or contact form

• Communicate with us by email, phone, or social media

• Subscribe to newsletters or marketing materials

• Engage our consulting or auditing services

• Visit our website (via cookies and analytics tools)

 

Cookies and website analytics may automatically collect information such as your IP address, browser type, and pages visited to improve website functionality and user experience.

​

4 Purpose of Collection

 

We collect and use personal information for the following purposes:

​

• To respond to your enquiries and provide our services

• To communicate with clients, suppliers, and partners

• To manage administrative, operational, and business processes

• To send updates, newsletters, or promotional materials (if you have opted in)

• To comply with legal, regulatory, and professional obligations

 

5 Disclosure of Information

 

We will not sell or rent your personal information. We may disclose your information to:

​

• Our employees, contractors, or service providers who assist in delivering our services

• Third-party IT or cloud providers who host or manage our systems (e.g., Microsoft 365, website hosting)

• Professional advisers (such as auditors or legal counsel)

• Regulatory or government authorities where required by law 

• All third parties are required to handle personal information in accordance with applicable privacy laws and only for authorised purposes.

 

6 Data Security and Storage

 

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes the use of secure servers, password protection, encryption, and access controls. Personal information may be stored electronically on secure Australian or international servers (such as Microsoft 365 or SharePoint) that comply with strict privacy and security standards.

​

7 Access and Correction

 

You have the right to request access to, or correction of, the personal information we hold about you. Requests can be made in writing to info@marthens-advisory.com. We will respond within a reasonable timeframe (usually within 30 days) and may require verification of your identity before processing your request.

​

8 Website and Cookies

 

Our website may use cookies and analytics tools (e.g., Google Analytics) to enhance performance, monitor traffic, and improve user experience. You can disable cookies through your browser settings, but some website features may not function properly as a result. Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

 

9 Direct Marketing

 

We may use your personal information to send you updates or marketing communications about our services that may be of interest to you. You can opt out of receiving such communications at any time by using the unsubscribe link in emails or contacting us directly.

 

10 International Data Transfers

 

While we primarily store information in Australia, some third-party providers may host data overseas (for example, Microsoft or Google Cloud). Where information is transferred internationally, we ensure that appropriate safeguards and data protection measures are in place.

​

11 Policy Updates

 

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be published on our website with the date of the last update clearly indicated.

 

12 Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at:

​

Marthens Advisory
Email: info@marthens-advisory.com

 

Website: www.marthens-advisory.com
We take privacy concerns seriously and will respond promptly to resolve any issues.